🎥 2023 Round-up Video Unveiling Our Achievements
Take a quick break and watch the highlights of Partners in Packaging's 2023 journey with our exclusive round-up video on YouTube. Witness the innovative installations that might spark ideas for transforming your production process.
🔊 Turn up the volume
This past year marked a remarkable chapter for Partners in Packaging, as we proudly announce record-breaking sales. With a devoted customer base, we're thrilled to share that 100% of our existing clients return for more machinery as their production scales up, with a whopping 83% of our 2023 sales coming from repeat customers. We've been a well-kept secret and it's clear that our marketing efforts could use a boost.
Despite this, 2023 posed challenges, mainly revolving around persistently lengthy lead times on electronic and commercial parts. The first half of the year tested our patience, with delayed machines and the need for redesigns due to parts availability issues. Thankfully, the latter part of 2023 brought relief as we overcame these hurdles, ensuring timely machine deliveries. A heartfelt thank you to our adaptable team for their dedication in navigating these challenges.
One common hurdle faced is the significant time gap between initial inquiries and financial signoffs. Rising material costs in 2023 made it difficult to maintain margins after fixed capital spends were approved. However, with a steadfast commitment to innovation, a passionate engineering team, and a focus on reliability and cost of ownership, we've doubled our turnover in just three years.
Labour costs have been rising steadily, and finding skilled operators has become increasingly challenging. We offer solutions that not only leads to substantial labour cost savings but also comes with numerous other benefits that can transform your operations.
In 2023, our focus shifted towards implementing systems that enhance our understanding of customer needs, improve control over parts supply, and streamline machine builds. We aim not just to meet but exceed customer expectations by investing in new systems for increased efficiency.
As we wrap up the year, we extend heartfelt thanks to our dedicated team and valued customers for their unwavering support. Reach out to us for automation solutions in card feeding, tray denesting, or any product that requires magazine stacking automation. Our commitment to investment and growth continues, and we look forward to hearing from you in 2024.
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